In order to allow such freedom of decision, delegated operators must have access to a Planning and Production software, which manages the inside activities. This can be made available online so that you, client, can use it as a reference to discuss priorities or changes with your ETIKA ITALIANA assistant. Of course this facility can satisfy many purposes like summon your activities, or cross checking data about your Production Planning, or forecasted needs about consumables at a quick glance.
Situation Awareness is a scientific discipline of the aero industry which aims at providing pilots with information of the status of the plane, the flight, and its surroundings.
Inspired by this concept we built a reserved area for our clients called AREA 51 so that our customers are kept informed and updated about the status of their order history, the status of open and future orders.
This service is not a substitute to the other conventional forms of interaction (phone, surface mail, email, text message etc.) but a complementary platform, a ground through which the client can conveniently assess the situation, evaluate it and take decision according to his/her needs.